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Customer Support Executive
Radical minds technology
Required Skills
Basic Computer Knowledge Problem solving skills Good Communication Skills (Hindi + Basic English)🎁 Benefits & Perks
ESIJob Description
We are looking for a Customer Support Executive to provide excellent service to our customers and resolve their queries efficiently.
Key Responsibilities:
• Handle inbound customer calls and emails
• Resolve customer complaints and issues promptly
• Provide product and service information
• Maintain customer records in CRM system
• Escalate complex issues to senior team
• Follow up with customers for satisfaction
Requirements:
• Graduate in any discipline
• 1+ year of customer service experience
• Excellent verbal and written communication
• Proficiency in English and Hindi
• Basic computer skills
Skills Required:
• Communication
• Problem Solving
• CRM
• Patience
• Multitasking
Benefits:
• Fixed shifts
• Performance bonuses
• Health benefits
Key Responsibilities:
• Handle inbound customer calls and emails
• Resolve customer complaints and issues promptly
• Provide product and service information
• Maintain customer records in CRM system
• Escalate complex issues to senior team
• Follow up with customers for satisfaction
Requirements:
• Graduate in any discipline
• 1+ year of customer service experience
• Excellent verbal and written communication
• Proficiency in English and Hindi
• Basic computer skills
Skills Required:
• Communication
• Problem Solving
• CRM
• Patience
• Multitasking
Benefits:
• Fixed shifts
• Performance bonuses
• Health benefits