Help Desk Executive
Willbrose India
Required Skills
Good Communication Skills (Hindi + Basic English) Computer Knowledge (Ms Word Excel) Customer Handling Ability Problem Solving Skills Basic Typing Speed Basic Computer KnowledgeJob Description
We are looking for a responsible Helpdesk Executive for our residential society who can handle residents’ queries and complaints efficiently. The candidate will be responsible for managing visitor entries, recording residents’ complaints, and forwarding them to the concerned department while maintaining proper coordination.
In this role, you will be stationed at the society office or gate helpdesk, handling calls, recording maintenance-related issues (such as water, electricity, and housekeeping), and ensuring timely follow-ups for resolution.
In this role, you will be stationed at the society office or gate helpdesk, handling calls, recording maintenance-related issues (such as water, electricity, and housekeeping), and ensuring timely follow-ups for resolution.