Z
Sales Executive
ZAN Services
Required Skills
Presales Spoken English Problem solving skills Sales Coordination Customer Service Convincing Skills Relationship Management Telecalling Lead Follow-UpJob Description
Key Responsibilities
• Handle incoming calls and inquiries from prospective and existing clients in a professional and
friendly manner.
• Understand client requirements, address initial queries, and provide appropriate information about
the IT services offered by ZAN Services.
• Proactively approach and engage potential clients to understand their business needs and introduce
suitable IT service solutions.
• Explain service offerings clearly and confidently, creating interest and supporting the conversion of
inquiries into qualified business opportunities.
• Coordinate and schedule meetings between clients and relevant internal teams for detailed
discussions, demonstrations, or project consultations.
• Conduct regular follow-up calls with prospects and clients to maintain engagement and move
conversations forward.
• Maintain strong communication with clients throughout the initial stages of the sales and service
journey.
• Prepare, update, and maintain a daily client tracker containing inquiries, follow-up status, meeting
schedules, client responses, and next actions.
• Coordinate internally with sales, technical, project, and other relevant teams to ensure smooth client
communication.
• Maintain accurate records of calls, conversations, client requirements, and follow-up activities.
• Support telesales and lead-conversion activities while maintaining a professional, customer-focused
approach.
Skills & Requirements
• Excellent verbal communication and interpersonal skills.
• Confident and professional telephone etiquette.
• Strong client-handling and relationship-building abilities.
• Comfortable with telesales, follow-up calls, and client-facing communication.
• Basic understanding of IT services or willingness to quickly learn about technology-based service
offerings.
• Good organizational and coordination skills with the ability to manage multiple client conversations.
• Ability to maintain daily trackers and accurate client records.
• Energetic, proactive, presentable, and result-oriented personality.
Who We Are Looking For
If you enjoy talking to people, building connections, understanding business requirements, and turning
conversations into meaningful opportunities, this role could be a great fit. We are looking for someone
who brings positive energy, takes ownership of client communication, follows up consistently, and works
well with cross-functional teams.
• Handle incoming calls and inquiries from prospective and existing clients in a professional and
friendly manner.
• Understand client requirements, address initial queries, and provide appropriate information about
the IT services offered by ZAN Services.
• Proactively approach and engage potential clients to understand their business needs and introduce
suitable IT service solutions.
• Explain service offerings clearly and confidently, creating interest and supporting the conversion of
inquiries into qualified business opportunities.
• Coordinate and schedule meetings between clients and relevant internal teams for detailed
discussions, demonstrations, or project consultations.
• Conduct regular follow-up calls with prospects and clients to maintain engagement and move
conversations forward.
• Maintain strong communication with clients throughout the initial stages of the sales and service
journey.
• Prepare, update, and maintain a daily client tracker containing inquiries, follow-up status, meeting
schedules, client responses, and next actions.
• Coordinate internally with sales, technical, project, and other relevant teams to ensure smooth client
communication.
• Maintain accurate records of calls, conversations, client requirements, and follow-up activities.
• Support telesales and lead-conversion activities while maintaining a professional, customer-focused
approach.
Skills & Requirements
• Excellent verbal communication and interpersonal skills.
• Confident and professional telephone etiquette.
• Strong client-handling and relationship-building abilities.
• Comfortable with telesales, follow-up calls, and client-facing communication.
• Basic understanding of IT services or willingness to quickly learn about technology-based service
offerings.
• Good organizational and coordination skills with the ability to manage multiple client conversations.
• Ability to maintain daily trackers and accurate client records.
• Energetic, proactive, presentable, and result-oriented personality.
Who We Are Looking For
If you enjoy talking to people, building connections, understanding business requirements, and turning
conversations into meaningful opportunities, this role could be a great fit. We are looking for someone
who brings positive energy, takes ownership of client communication, follows up consistently, and works
well with cross-functional teams.